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BOOK A RACK

Seller Guide

HOW TO GET THE MOST OUR OF YOUR RACK

We’re so excited to have you selling with us. This guide covers everything you need to know to get the most out of your rack.


ABOUT YOUR RACK

  • Rack size: ~1m long × 1.6m high
  • Includes a lower shelf or space underneath for shoes
  • Hangers are provided: 45 total (40 standard + 5 clip hangers)
  • Maximum items:
    • 45 clothing items
    • Up to 3 pairs of shoes or bags
  • Bags must be hung on the rack and will take up clothing space

 

TAGS, RACK SET UP & PACKDOWN

  • You will be emailed with all the details about creating price tags, rack set up and pack down once you have booked and paid for your rack.
  • Your items should be tagged before you come into store.
  • Tags should be securely attached to items, items without tags can not be sold.
  • You can set up your rack any time during opening hours on the first day of your rack rental.
  • A steamer is available in store for last  minute preparation
  • You must pack down your rack at least half an hour before closing time on the last day of your rental period.
  • A $15 packdown fee is charged if staff need to pack down for you.

 

WHAT YOU CAN SELL

  • Clean and lightly worn women’s clothing and unisex streetwear
  • Shoes
  • Bags

 

WHAT YOU CAN’T SELL

  • Children’s and Men’s clothes
  • Counterfeit or stolen items
  • Underwear, sleepwear, dressing gowns or socks
  • Dirty, damaged, or stained items
  • Garments with strong odours, body odour, smoke, moth balls etc.
  • Swimwear and activewear heavily used, or in poor condition
  • Jewellery and sunglasses
  • Bulk stock from retail stores
  • Bulk branded items such as uniform or merchandise
  • Fast fashion brands (e.g. Shein, Kmart, Big W etc)


Note if you are a business with a proposal for items you believe would sell well in a preloved market environment please contact us via email with your idea.

 

TIPS FOR A HIGH SELLING RACK

  • Each rack fits a maximum of 45 clothing items.
    If you’re selling bulky pieces (jumpers, hoodies, coats), we recommend starting with 30–35 items so shoppers can browse more easily. Over-crowded racks often lead to lower sales.
  • On-trend pieces from the last 12–24 months tend to sell best.
    Think about what you’d be excited to find — skinny jeans and stiletto heels aren’t big sellers anymore!
  • Classic, timeless pieces also do well, especially those made from quality fabrics and natural fibres like wool, linen, cotton, and silk.
  • Seasonal items perform best (coats, boots, and knits in cooler months).
  • Mid-season pieces can also do well thanks to Victoria’s unpredictable weather.
  • Fast fashion brands (e.g. Shein) are not encouraged — sustainability is the heart of Revive.
  • Low-priced items from major retailers (Kmart, Target, Cotton On, etc.) may need to be priced very low and may not offer a strong return.
  • Please steam, iron, and neatly present your items — first impressions matter!
  • Items that are well presented and current are more likely to be featured on Revive social media highlights during your rental period.
  • Selling designer items? We strongly recommend providing authentication, receipts, dust bags, or boxes. Designer items without proof are much harder to sell.

 

TOPPING UP YOUR RACK

  • You may not display more than 45 items total.
  • Once your rental starts, you’re welcome to top up your rack anytime as items sell
    (e.g. sell 5 items → top up with 5 new items).
  • To top up:
    • Create a new product sheet titled “Top Up”
    • Label the new items
    • Drop them off during store opening hours

 

SHARING A RACK WITH A FRIEND

  • Rack sharing is welcome!
  • Only one Zeller account will be provided — login details must be shared between sellers.
  • Only one payment method can be used for the rack rental.
  • Sales payouts go into one account only. Splitting earnings is the responsibility of the sellers, not Revive.

 

TIPS FOR PRICING ITEMS

Pricing well is one of the biggest factors in making sales. A great rule of thumb is to price your items at around one-third of what you originally paid, adjusting for brand, condition, and demand.

Second-hand shoppers are looking for value. Fair, realistic pricing usually leads to faster sales — and a better return overall.

Here are some helpful things to keep in mind when setting prices:

  • Ask yourself: “What would I be happy to pay for this second-hand?” Shoppers know they’re buying preloved and expect a saving compared to retail.
  • Items in excellent or near-new condition can be priced a little higher, especially if they’re on-trend or from sought-after brands.
  • Everyday brands and basics generally need to be priced lower to move quickly.
  • Higher-quality fabrics (linen, wool, silk, cotton) and well-made pieces tend to justify stronger pricing.
  • If an item hasn’t sold after some time, consider dropping the price — small reductions can make a big difference.
  • Shoes and bags should reflect wear. Minimal wear = better chance of a higher price.
  • Designer items should be priced competitively and realistically, even with authentication.

 

REVIVE COMMISSION

Revive takes 15% of the final sale price. Please ensure you factor the commission into your sale expectations.

 

TRACK YOUR SALES

Once you start your booking period login to your Zellr account to track your sales or download the Zellr App on your phone. On your PC or in the App select “SALES TRACKING” from menu.

Zellr Account – PC

https://zellr.com/start.php?company=revivepreloved

Zellr App – Apple

https://apps.apple.com/au/app/zellr/id1340782319

Zellr App – Android

https://play.google.com/store/apps/details?id=net.koodikalle.zellr&hl=en

 

THE FINE PRINT

Please refer to Revive Preloved Terms & Conditions for further details on:

  • Cancelling and rescheduling bookings
  • Picking up unsold items
  • Theft, damage & misplaced items